Frequently asked questions

Do I need technical skills?

No. You create a store, add products and publish. There is nothing to install and nothing to host.

What address will my store have?

Your store gets its own subdomain as soon as you create it — the name you choose, under the Rqame domain. If your plan includes custom domains, you can connect a domain you already own afterwards.

Can I sell in Arabic?

Yes. Both the administration and the storefront work in Arabic and in English, right-to-left and left-to-right. You choose the language of your administration, and the language of your storefront, separately.

How do my customers pay?

Cash on delivery and payments you record yourself work today. Online card payment is not activated yet; when it is, it will appear in your payment settings. Rqame never records a payment as collected unless it actually was.

How does shipping work?

You set your delivery methods and what each one costs, and you can connect a courier. Cash on delivery is supported end to end.

Can I change plan later?

Yes. Your plan, your limits and your usage are all on one screen inside your store, and changing plan is done from there.

What happens when a trial ends?

Your data stays exactly where it is. Access to the store follows the subscription, so talk to us before the trial ends and we will sort out the plan.

Is my data separate from other stores?

Yes. Every record belongs to exactly one store, and the platform refuses a request it cannot attribute to a store rather than guessing. No merchant can read another merchant’s data.

Can I cancel?

Yes, from your subscription screen. Cancelling stops the subscription; it does not delete what you have built.

Do you take a commission?

No. You pay for your plan and keep your revenue.